How to obtain information regarding your data processing?
Request to data user
You have the right to request the data user to provide you with the information regarding your data processing. Please be specific as to what kind of information you are expecting to obtain.
Appeal to the Croatian Personal Data Agency
If a data user has refused to provide you with the requested information, you have the right to complain to the Croatian Personal Data Agency. In your application, you should indicate:
- the kind of action you expect from the data user
- if possible, the relevant provisions of the General Data Protection Regulation which have been violated
- arguments as to why the data user should have fulfilled your request
- and include relevant documents that substantiate your opinion, if there are any
The Agency will assess whether the data user has acted lawfully and, if necessary, may order the data user to disclose the information you have requested.
Appeal to Administrative court
No appeal is allowed against the ruling of the Agency, but if you are not satisfied with the decision taken by the Agency, you can lodge a complaint before a competent administrative court.
The administrative court will assess whether the data user has acted lawfully and, if necessary, may oblige the Agency to order the data user to disclose the information you have requested. The court may also order compensation if you have requested it.