How to get your data to be rectified or erased?
Request to data user
You have the right to request the person or institution that processes your data to rectify or delete your private information.
Appeal to the Croatian Personal Data Agency
If the data user has refused to do so, you have the right to complain to the Croatian Personal Data Agency. In your application you should indicate:
- the kind of action that you expect from the person
- if possible, the relevant provisions of the General Data Protection Regulation which have been violated
- arguments as to why the data user should have fulfilled your request
- and include relevant documents that substantiate your opinion, if there are any
The Agency will assess whether the data user has acted lawfully and, if necessary, may order the data user to rectify or delete your personal data.
Appeal to Administrative court
No appeal is allowed against the ruling of the Agency, but if you are not satisfied with the decision taken by the Agency, you can lodge a complaint before a competent administrative court.
The administrative court will assess whether the data user has acted lawfully and, if necessary, may oblige the Agency to order the data user to rectify or delete your information. The court may also order compensation if you have requested it.