How to obtain information regarding video monitoring?
Request to data user
You have the right to request the authority or person who has performed the video monitoring and possesses the footage reflecting your conduct for the following information:
- the kind of recordings that have been collected
- for how long the recordings have been collected
- to which other persons or institutions the video recordings have been disclosed
- the purpose, legal basis and method of processing of the video recordings
Read more about access to your personal data.
Appeal to the Croatian Personal Data Protection Agency
If the competent authority or person has refused to provide you with the requested information, you have the right to appeal to the Croatian Personal Data Protection Agency.
In your application you should indicate:
- the kind of action that you expect from the authority or person
- if possible, the relevant provisions of the General Data Protection Regulation which have been violated
- arguments as to why the authority or person should have fulfilled your request
- and include relevant documents that substantiate your opinion, if there are any
Appeal to Administrative court
No appeal is allowed against the ruling of the Agency, but if you are not satisfied with the decision taken by the Agency, you can lodge a complaint before a competent administrative court.
The administrative court will assess whether the data user has acted lawfully and, if necessary, may oblige the Agency to order the data user to provide access to information regarding your video recordings. The court may also order compensation if you have requested it.